Refund Policy
Returns & Exchanges
At Health Spark, your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. That’s why we offer an easy and hassle-free return and exchange policy.
Easy 7-Day Return and Exchange Policy
Eligibility: You can return or exchange your purchase within 7 days of receiving your order.
Condition: To be eligible for a return or exchange, the item must be unused, in its original packaging, and accompanied by proof of purchase (receipt or order confirmation).
Process:
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Contact our customer service team at info@healthspark.store or call us at 03144255212 to initiate the return or exchange process.
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Provide your order number and details about the item you wish to return or exchange.
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Once your request is approved, we will provide you with instructions on how to return the item.
Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Shipping Costs
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Please note that customers are responsible for the shipping costs associated with returning items, unless the return is due to a defective product or an error on our part.